Privacy Policy

At Pintoraaa ("we," "us," "our", "Raybrand Communication", "Pintoraaa"), your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform and services. By accessing or using our services, you consent to the practices described in this policy.

1. Amendments to Privacy Policy

We reserve the right to update, modify, or change this Privacy Policy at any time, at our sole discretion, without prior notice. Any changes made to this policy will be posted on our platform and will become effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed of any updates or changes. By continuing to use our services after any modifications are posted, you acknowledge and accept the revised Privacy Policy.

2. Information We Collect

Personal Information

We collect personal information that you provide to us when you interact with our platform, such as when you register an account, place an order, or contact customer support. This may include:

• Your name, email address, phone number, shipping and billing address, and payment details

• Any other personal information necessary for fulfilling your order or providing services

Non-Personal Information

We also collect non-personal information automatically through your use of our platform. This may include:

• IP address, browser type, operating system, and other technical details

• Activity data about how you interact with our platform, such as pages visited, actions taken, and the duration of visits

Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to collect information about your activity on our platform. These technologies help us enhance your user experience, provide targeted marketing, and improve the functionality of our services. Cookies allow us to remember your preferences, improve the performance of our platform, and tailor advertisements to your interests. You can manage or disable cookies through your browser settings, but please note that doing so may affect your ability to use certain features of our platform.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Order Fulfillment: To process and deliver the products or services you request, including confirming your order and providing updates on its status.

• Personalization: To tailor your experience on our platform, such as suggesting products based on your preferences or previous purchases.

• Marketing: If you have opted in, we may use your contact information to send promotional emails, newsletters, or other marketing materials. You may opt-out of these communications at any time by following the unsubscribe instructions in the email or by contacting us directly.

• Legal Compliance: To comply with applicable laws and regulations, including responding to legal requests, and preventing fraud or abuse of our platform.

• Customer Support: To assist you with any queries or issues you may have regarding your orders, account, or other services.

4. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

• Third-Party Service Providers: We may share your information with trusted third parties who assist us in operating our platform, processing payments, fulfilling orders, or providing customer support. This includes payment processors, delivery partners, and analytics providers. These third parties are contractually bound to protect your data and use it only for the purposes for which we provide it.

• Legal Compliance: We may disclose your personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also share your information to protect our rights, prevent fraud, or respond to claims of legal violations.

5. Security Measures

We take the protection of your personal data seriously and implement advanced security measures to safeguard it. These include:

• Encryption: We use encryption technologies to protect your sensitive information during transmission.

• Secure Servers: We store your personal information on secure servers that are protected by firewalls and other security mechanisms.

• Restricted Access: Access to your personal information is restricted to authorized personnel only, and we take steps to ensure that all employees and third-party providers comply with our data protection standards.

While we take reasonable measures to protect your information, please be aware that no method of transmission or storage is completely secure. We cannot guarantee the absolute security of your information, but we are committed to safeguarding it to the best of our ability.

6. Your Rights

You have the following rights regarding the personal information we collect:

• Access and Update Your Information: You can request access to the personal information we hold about you and update it if it is inaccurate or incomplete.

• Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or newsletters, you can opt-out at any time by following the unsubscribe instructions included in the email or by contacting us directly.

• Withdraw Consent: If we process your personal information based on your consent, you have the right to withdraw that consent at any time. However, withdrawing consent may affect our ability to provide certain services to you.

• Delete Your Data: You may request the deletion of your personal data, subject to certain legal restrictions, such as retention requirements for business, legal, or regulatory purposes.

To exercise any of these rights, please contact us at raybrand2012@gmail.com.

7. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purpose of meeting any legal, accounting, or reporting obligations. If you request that we delete your information, we will do so in accordance with applicable laws, unless retention is required for legal or operational reasons.

8. International Transfers

Your personal data may be transferred to and stored on servers located outside your country of residence, including countries that may have different data protection laws than your own. By using our services, you consent to the transfer of your data to these locations.

9. Children’s Privacy

Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete such information as soon as possible.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights, please contact us at:

• Email: raybrand2012@gmail.com

• Phone: +91 81033 33308

• Address: Plot no. 4, Sector A, Raybrand Communication, Govindpura, Bhopal, Madhya Pradesh, India